Welcome to Autohaus Lancaster Porsche

Greatest experience! Stopped in to see a used truck. Was first impressed that a salesman did not pop up out of no where to bug us. Went in to ask if we could see the truck inside. We met Tyler. He was so welcoming. It was like seeing an old friend, not meeting a sales person. He was so laid back and incredibly knowledgeable about the vehicle. We ended up liking another truck, actually loved it. We told him we wanted to think about it overnight. His reply to our shock was great, this is when we are open and I would love to see you come back! He offered us his card, answered all of our questions. Just the most pleasant guy! Needless to say we went back the next day and bought the truck. He was very helpful and patient with us in learning the new modern bells and whistles we were unsure about. To top it off he called the next day to make sure we were happy and doing well with the infotainment system. Outstanding service, you don’t get that just anywhere. Even the dreadful paperwork was a pleasure to do. Thank you Tyler and thank you Autohaus for the best buying experience!

I just recently bought a car from Audi and everyone was wonderful, especially Courtney in sales. She is so personable, friendly, and was more than understanding of our unique situation during the time we were looking into vehicles. If I could give her a 6/5 stars I would! Also honorable mention to the finance rep that worked with me, she was wonderful as well! I’ll never shop anywhere else❤️

Completed an online deal with a trade-in. Sales agent was professional and great to deal with. Would recommend them.

I purchased a new Jetta in March. Generally loved the sales experience and the car. But what pushed me to write a review was Justin on their service department. I had a strange glitch. Justin went way over and above to explain things clearly and transparently, even advocating for me with VW in the midst of initial confusion.

Today I was able to pick up my Alfa Romeo from the team at Autohaus! I drove a hair over 5 hours to get a car sight unseen and cannot stress how amazingly Chuck (sales) described the car and photo’d it for me prior to! The car was filled up and ready to rock when I got there! To back up the incredible process Ian the finance manager at the store had all the paperwork ready to go and did a great job explaining it all to help me make the best decision possible! I would recommend anyone to these guys! If they got another car of interest I wouldn’t even hesitate to make the drive again! Thank you!

Byron from the sales team was very helpful. Keith I assume was the sales Manager was nice.

Overall a great experience at a car dealership. Courtney was so helpful and easy to work with. She put in the extra effort to find the exact specifications we were looking for and had an employee drive my new car down from NJ. Not once did we think she was pushy or rude. She even cleaned my license plate before she put it on my new car.

They are quick and understanding. Never take a long time and customer service is always on point with the service side of things.

Just leased our third VW from Autohaus Lancaster. We had an amazing experience once again working with Steven Laporte. He worked with me over email, and we reached my expected goal for the negotiation, and we closed the deal very quickly. The car was delivered as expected flawlessly, and we are loving our 2024 VW Atlas SEL Premium R-line. I will definitely recommend VW Autohaus Lancaster to friends and family.

Nice person and cerbis

I was talking with a patient about a bad experience we had recently with a local competitor while my daughter was looking for her first new car as an expectant mom. He recommended we go see Barbara. I can’t say enough how appreciative we are for the experience. She had my daughter’s best interest at heart and made her first buying experience a pleasure. Thank you Barbara!!! Say good bye to Gladys.