I live in Florida. Initially skeptical about buying a car long distance without even looking in person, driving it or even meeting the salesperson/ dealership.To my delightful surprise, the entire experience was quite painless, efficient, and fast.It helped that Jimmy, the salesperson was on top of things and mediated the transaction efficiently.It was also quite pleasant that the finance department was , unlike most dealers, very down to hearth , not pushy, and diligent.Thumbs up to Jimmy, finance department and the manager of Autohaus of Lancaster!
Great experience from start to finish with the team at Autohaus Lancaster. Barbara was wonderful to work with. Made things easy and painless and was professional and friendly throughout. Would definitely recommend looking here if you're in the market for a new vehicle. Thanks again guys!
Best customer service special and I recommend to ask for Hernan Diaz . Exelentes atenciones, servicio y calidad en los vehiculos , financiamiento y venta y compra de vehículos usados y nuevos
Had a great experience buying my first car with Charles! He made the process fast and easy. He even made sure my car was washed and had a full tank. 10/10 would recommend great customer service! 🙂
Hernan was a pleasure to work with and delivered on everything I asked for from Audi. He made the buying of my new S5 effortless and walked me through the full buying experience. This was not a normal sale as I live in Texas and not Pennsylvania. Hernan went above and beyond to get my car delivered to me in Texas. Thank you to Hernan and all the Audi team.
As a first-time Audi owner, I couldn’t have been more pleased with my experience. Hernan Diaz-Egg was very professional during the entire no-pressure, no-hassle process. Despite his busy day, he patiently made time to help guide me through learning and setting up some of the tech features on my new SQ5 (there are a lot of impressive features!) after the purchase was made and all papers signed. I drove away feeling confident with a fair deal and would highly recommend Hernan at Lancaster Autohaus for anyone interested in the market for a new car.
Charles with Autohaus' Uber Cool Used Cars helped us get behind the wheel of a great used vehicle. Smooth car buying experience and no pressure. Highly recommend.
I was not rushed or pressured and I was in and out. Barbara Auker helped me and made things go very smooth. She was super nice and didn't make me feel uncomfortable. I would buy a car here again.
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