Customer Testimonials
I demolished my daughters BMW 328i convertible June 8. I needed to find her a safe replacement car. I found a 2018 Audi A3 2.0T Quattro S Tronic at Autohaus. I contacted my sales rep, Harnan Diaz-Egg he was fantastic. He made the buying process very easy and even helped me to find a lower insurance rate. I would highly recommend him if you are in the market for a car. I have bought BMW’s for years and Audi’s buying process was much easier and less stressful. Highly recommend!!
Hernan is an excellent sales person. Well mannered, informed, and very helpful. I was filled with anxiety about making the purchase in this economic environment. I needed to replace my Touareg. Hernan found a Q5 which is the Audi equivalent. The Q5 fit within my parameters. With all my anxiety Hernan’s patience and consistency helped me into a great vehicle.
I just traded my 2018 S5 for a new 2019 RS5 and worked with Hernan Diaz-Egg. Hernan and Autohaus have always been great to deal with ... this is my fifth car purchase from Autohaus ) They were able to find the car I wanted in a very short time frame in a time of very lean inventory. The deal they offered was outstanding. I highly recommend both Hernan and Autohaus.
Buying a new Audi from Autohaus and having "H" as a salesperson was a very good experience. "H" was very honest and I felt no pressure to buy and he was very knowledgeable about the product.
Purchased a new Audi Q3 from Autohaus and could not have enough positive things to say about the experience. Shopped around online and couldn't find a better price than any of the vehicles I found here. Also couldn't have asked for a better salesman than H. Went out of his way to ensure the best experience possible (even through the pandemic) and on the occasion I wasn't sure about something, he always stepped in to explain or provide knowledgeable advice and recommendations. The finance department also was excellent in walking through the process (as just the general options and selections ...
I love my Audi S8 and I couldn’t be happier with the service provided by Jake and The Autohaus team. I have had horrible experiences with other Certified Audi dealerships in CT and NYC. The team in Lancaster is far better than other places I have used over the years. Thank you again for taking care of my service and repairs and of course getting my car back to me in just a couple of days!
bought a new audi 2019 a3 back in april of this year. posted the purchase and how satisfied i was with the customer service and the car on the audi of lancaster webb site. looks like no one is reading the reviews. im posting this to say that hernan, jacob, and colin did a great job and gave me a great deal on the car. i recommend autohaus and audi of lancaster for new or used audi.
Great sales service from Tony B on the purchase of a pre-owned Audi. Even with the hassle of pandemic measures, the transaction was easy and stress-free. Tony was responsive, proactive and flexible. Thanks!
Purchased an Audi S5 from H. The entire experience was awesome. From price, to trade in to picking up the new car. H is an awesome salesmen and i would absolutely go back for another purchase and I live 5 Hours away. I did the majority of my purchase remotely because of where I live. H answered all questions and made sure everything was ready to go when I arrived. The other folks at the dealership were very friendly and helpful as well.
The car buying process with Hernan was easy. He was helpful with both finding the best car for me and communicating updates throughout the process.
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