Customer Testimonials

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Cars May 20, 2019
 

This is the second Audi I buy from Lancaster Autohaus and from Hernan Diez-Egg in particular. In all honesty I went last Saturday with my wife with the intention to learn more about the new 2019 Q5 with the 45TFSI engine, check some models and options. Hernan was so efficient in his advise and explanations that we ended up buying a beautiful blue Q5 Premium plus with many additional options at a great price. Hernan is a very knowledge sales professional that I've known for about 4 years now. The first car I bought from him was an A4 Quattro with manual transmission. Great car that I've enjoyed so much!! In addition to recommending Hernan to anyone who is looking for an Audi in Lancaster County, I want to also thank Wray Beinhauer, Sales manager for his involvement in making the deal possible and recommend their extremely professional Service team.

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Google May 18, 2019
 

After being involved in an accident with my 2017 Volkswagen Passat, the dealer suggested we take the car to Autohaus of Lancaster for repairs. From start to finish I received exceptional customer service and when I picked my vehicle up I was very impressed with the work performed. Thank you very much to everyone involved and keep up the great work.

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Google May 13, 2019
 
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Google May 11, 2019
 

I recently had my 2015 Volvo repaired at the Autohaus body shop. The experience and the end result were exceptional. Scott went out of his way with customer service and he was backed up with fine workmanship. The Autohaus experience put a positive spin on the whole affair. Way to go Scott And Autohaus

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Google May 11, 2019
 
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Cars May 7, 2019
 

I went to Audi Lancaster to look for a new car and met one of the salesmen, Hernan Diaz-Egg. He was extremely accommodating and went to great lengths to make sure I was satisfied. I test drove several different cars with him on different days. The car I ended up choosing was at a dealer in a different state and Hernan and his team worked for days to obtain it. Overall I had a great experience with Audi Lancaster. They were always friendly and willing to go the extra mile. I am happy that I decided to do business here and would recommend this dealer to others.

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Google May 6, 2019
 

We had a great experience buying our new Audi at Autohaus. Hernan was extremely helpful and went above and beyond to make sure we got what we wanted. The buying process was easy and hassle free. I would recommend this dealer to others.

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Cars May 5, 2019
 

Three years ago I leased a white Audi Q5 from Autohaus Lancaster. The team at Autohaus offered a great deal to me a few months before my lease expired, to entice me into another Audi, and it worked! I loved my 2016 Audi. I now have the same white Q5 in a 2019 version and I’m totally digging it. Thx to Hernan and Wray for working diligently to get the deal I needed to stay in an Audi’s driver seat!

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Google Apr 26, 2019
 

When I brought my Audi in this week for an air bag recall, Ryan Devine went above and beyond the norm for great customer service. I had added two last-minute service requests: diagnose and fix the check engine light and have my car ready for pickup by noon. Not only did Ryan accommodate both of those requests, when he discovered that there wasn’t a driver available to pick me up over the lunch hour, he offered to pick me up himself! And despite my willingness to call Uber, he picked me up at my office in downtown Lancaster and drove me back to Autohaus.I can’t tell you how impressed I was with his service commitment. I also appreciated his responsiveness and friendliness throughout.Thank you again, Ryan! I will be back.

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Google Apr 24, 2019
 

Great dealership, can be very busy on the weekends, plan accordingly.

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